Refund and Returns Policy
Thank you for shopping with BagBliss Boutique. Please carefully review our Return Policy for a smooth and hassle-free process.
1. Returns
a. Timeframe: Returns will be accepted within 14 days of the Customer’s receipt or tracking number on unworn items.
b. Eligibility for Return: The Customer is required to inform us via email before returning the item, specifically in the case of:
- Receiving the wrong item
- Item having defects
c. Condition of Returned Product(s): The returned product(s) must be in the original packaging, safety wrapped, undamaged, and unworn.
d. Packaging Requirements: Ensure that the item(s) are safely packed in a carton box for protection during transport. You may use the same carton used to ship the item to you as a customer.
2. How to Initiate a Return
To initiate a return, please follow these steps:
a. Contact Us: Email us at [contact@bagbliss.boutique] before returning the item, stating the reason for the return and providing your order number.
b. Wait for Approval: Our customer service team will review your request and provide further instructions if the return is approved.
3. Refund Process
a. Processing Time: Refunds will be processed within 2 business days after we receive the returned item and verify its condition.
b. Refund Amount: The refund amount will be issued to the original payment method.
c. Notification: You will be notified via email once the refund has been processed.
4. Contact Information
If you have any questions or concerns about our Return Policy, please contact us at [contact@bagbliss.boutique].
Thank you for choosing BagBliss Boutique!